FAQ

Ouvape company provides samples. They are usually for free to you. But require pay shipping fee.

We will arrange air transport shipping method door to door delivery to you.

Usually needs 2-3 weeks delivery time.

Ouvape company support paypal for less than 2000 USD orders. Including sample orders.

TT (wire transfer) payment method for wholesale orders. OEM ODM orders are 30% deposit and 70% balance payment before ship out.

LC or SBLC payment method for super orders.

We are professional vape and e-cigarette manufacturer since from 2013. A big vape factory localed in shenzhen city of China.

Ours quality warranty are usually come with 6 months. If quality problem,we will send you a new one or refund your money back.

Please send us inquiry by email or message. You can also send message via whatsapp or wechat. We will reply you as soon as possible. Quotation and price list are welcome! You can find chat graphics on lower right corner.

We are professional vape manufacturer. We have serviced more than 100 vape brand from all over the world. Many of them are famous company. Some of them are top leading brand in theirs country.

We provide design for free,sample for free service to OEM vape orders. Make you happy.

We have professional engineer team. They are appearance designer, artwork designer, hardware designer. And skilled e-liquid pharmacist engineer.

Ouvape is providing nicotine solt series vape pens, fruit flavor vape pens, CBD and TCH vapes

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You need to know that the glycerin extracted from vegetables, also known as VG, and it is a safe substance that can no longer be safe.

Yes, of course.

We are compliance with the laws in all countries. This is basic of keep a company do safe business.

We provide you TPD CE RoHS certificate. And also compliant FDA rule.

We would like to say yes!

Smoking is not healthy. It is a universal truth. Burn the tobacco is smoking action.

Vaping harm is less. Atomizing the e-liquid and get clouds. This is more scientific way for people health.

For sample orders usually 1 week or less.

For wholesale orders usually 1-2 weeks.

For ODM OEM orders usually 2-3 weeks.

Dear customers. We do usually use UPS or DHL ship to you via air transport.

Delivery time depends on your local speed. Lets make a estimate:

It is usually about 8-9 days in China. And then parcel will be arranged to clearance in your country’s customs.

Totally: 12-15 days delivery time.

We are dealing business with all over the world except where the vape is forbidden countries.

So, we can ship to you if your country is allow vape product.

This is a good question. Lets have a think.

We believe that customers are god. There is a chinese say: customers is  parents of giving food and clothing.

We do care of customers. When customers got win, then we got win.

We will sure provide you great product. Let you have good sale in your market.